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FAQ - Frequently asked questions
Who is Cashbackpoint Ltd
How can I get in touch?
What is "cashback" and how does it differ from a discount?
How do I get started?
What are the options for collecting cashback instore and online?
See all 18 articles
Collecting cashback instore
How do I submit a receipt?
How do I collect cashback instore?
What is my PAN Number?
Who holds the data for registered cards?
How can I view my previously submitted receipts?
See all 11 articles
Shop Online guidance
How can I shop online and collect cashback?
How do I ensure my purchase is tracked?
Are there any limitations to collecting cashback online?
How long after I make an online purchase will my cashback be awarded?
How does cashbackAPP.com know I have made a qualifying purchase?
See all 9 articles
Instant vouchers Guide
How to use our Instant Vouchers
How does it work at the till?
What happens if I have a problem with my voucher?
What is Go Plus?
How to cancel Go Plus
What is cashbackAPP®?
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