If you can’t find the answer to what you’re looking for or would like to make any suggestions or comments about our services or any of our participating merchants, the please use any of the options below to get in touch:


Call us on our free phone number: 0800 121 6223 

We will happily assist with any of your queries over the phone,  our opening hours are 09.00-17.30 Monday- Friday 


Email: support@cashback.freshdesk.com 

We aim to provide a response within 3 working days.


Help Portal

You can get in touch via the help section when logged into your account, we aim to respond to all help desk tickets within 3 working days.