FAQ - Frequently asked questions

For your convenience the frequently asked questions below are split into several sections.

Who is Cashbackpoint Ltd
Cashbackpoint operate the cashbackapp.com website. Details of the company can be found on the homepage of Cashbackapp.com or the corporate website cashbackp...
Mon, 20 Aug, 2018 at 12:05 PM
How can I get in touch?
There are multiple ways for you to contact us here at CashbackAPP! You can submit a new ticket via our help desk. You will see this on the first page o...
Mon, 20 Aug, 2018 at 12:00 PM
What is "cashback" and how does it differ from a discount?
Cashbackapp.com allows you to save money shopping both online and instore at thousands of participating merchants that are willing to pay for your custom.  ...
Mon, 20 Aug, 2018 at 12:06 PM
How do I get started?
First you need to register an account with your chosen email address and password. It’s free to get started and you can begin collecting cashback from top b...
Mon, 20 Aug, 2018 at 12:09 PM
What are the options for collecting cashback instore and online?
There are various methods for collecting cashback. These methods are described using various icons on the site and mobile applications.   The icons are you...
Mon, 20 Aug, 2018 at 12:21 PM
Who is eligible to join?
Everyone is eligible for cashback rewards assuming they meet the following criteria: 1. Provide us with a valid email address and password 2. Are at le...
Mon, 20 Aug, 2018 at 2:31 PM
How do I activate my account?
After submitting your registration, you will be sent an activation email to your registered email address. Follow the link to activate your account and you ...
Mon, 20 Aug, 2018 at 2:35 PM
I've forgotten my password?
If you have forgotten your password, click the forgotten password link under the login boxes and follow the instructions. You will then receive an email to ...
Mon, 20 Aug, 2018 at 2:36 PM
How do I withdraw my cashback?
To qualify to withdraw your cashback, you must have accrued a minimum of £50 in the UK. Confirmed transactions are transactions where we have been paid by ...
Mon, 20 Aug, 2018 at 2:38 PM
How do I update my information?
If you wish to update any of your details, please do so by pressing MENU and then selecting MY ACCOUNT from our website.  If changing your registered em...
Mon, 20 Aug, 2018 at 2:42 PM